We’re Your Professional House Cleaning Company
Serving Albany County and Surrounding Areas
Our Amazing Professional House Cleaning Team
About Us
A Touch Above Inc. is a professional residential and commercial cleaning company proudly serving Albany County, NY & the surrounding areas.
Founded in 2015 by Owner Cortney Roy, the business was built on and continues to grow due to word of mouth, personal referrals, and networking.
Cortney quickly realized how great a need there was for the judgment-free service she was offering, and the peace of mind it was providing her as well as others in the community. Providing these services also became a wonderful source of social interaction for Cortney and her clients.
It became very personal, as Cortney was very much a part of the highs and lows in her clients’ lives, and by their side through some of the most intimate and stressful moments (and vice versa).
Word of mouth can truly make or break a business, but it has been and continues to be such a powerful lead source.
Amid a global pandemic, A Touch Above, Inc. has not only managed to stay afloat but scale by leaps and bounds. We have our amazing clients (turned friends) and teammates to thank for the business’s growth and success.
We like to think our approach differs from other local professional house cleaning service providers because we’re a very close-knit bunch and we look out for each other.
We’re very selective in our hiring process. We won’t hire just anyone.
Our team is made up of the most genuine human beings, all of whom are down-to-earth, kind, and super helpful. We're all animal lovers as well, so we're extremely comfortable with pets and are very pet-savvy. This means that clients don’t have to lock their animals up or make arrangements for their fur babies for their scheduled appointments.
We’re also very flexible and allow team members to create their schedules around what they have going on in their personal lives. We pride ourselves on being far different than any employer they’ve had previously. We’re constantly changing things and offering new incentives. We want to ensure everyone feels heard, supported, and appreciated. We’re in constant communication with our team to make sure we're all on the same page and brainstorm regularly to determine ways we can improve.
Our professional house cleaning team is rock solid and everyone has a stellar work ethic.
It’s what we’re known for and something we are so very proud of.
Meet the Team
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Cortney
Owner | Founder
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Skylar
Office Admin
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Mars
Office Admin
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Vanesa
Team Leader
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Melissa
Team Leader
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Tania
Team Leader
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Caileigh
Team Leader
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Sabrina
Team Leader
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Ana
Professional Cleaner
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Heather
Professional Cleaner
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Sarah
Professional Cleaner
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Ashley
Professional Cleaner
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Haley
Professional Cleaner
Why Work With Us
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We’re very selective in the jobs we take on and the clients we put on our schedule. This is because we have such a great circle of people who respect us and value the services we are providing and the relationship we’ve formed. For this reason, we won’t take on every job we receive an inquiry for. We realize we’re not for everyone and vice versa. And that’s okay.
We like to build and nurture relationships with clients.
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We don’t have a cookie-cutter approach.
Since everyone’s idea of “clean” looks a little different, we generate a custom work order for each appointment. We listen to clients and find out what their pain points and priorities are, and what’s most important to them.
We work far past business hours regularly and we also work weekends periodically to fit people in.
We take pride in our work and genuinely enjoy getting to know and helping the people in our community.
Plus, we are an EXTREMELY pet-friendly (and savvy) clean team - your fur babies will love us, and we’ll return the favor!
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We have a host of professional house cleaning services available to make life a little easier for you and help you to maintain your home or commercial space. We offer one-time cleaning OR recurring services. Not ready to commit to regular cleanings? No problem. Enjoy a top-notch, one-time cleaning without any pressure to schedule again!
We’re big on communication, very flexible when it comes to scheduling, and we do our best to accommodate everyone’s requests - no matter how last-minute.
We offer free estimates and easy online booking, as well as automated appointment reminders and follow-up emails to gather feedback.
While we may not be the cheapest option for professional house cleaning in the Albany, NY area, one thing is for sure, we ARE the most dependable. We’re the company people contact when they are stuck. When they’ve been burned or let down. When someone doesn’t show up. When they are left hanging with friends/family on the way or a party right around the corner. When they've had a bad experience. When they are scrambling to figure things out, they call us, and that’s a pretty remarkable feeling.
Not only do we genuinely care about our team and our clients, but we are also very passionate about giving back. Whether it be participating in fundraising opportunities, donating gift certificates/services to local families in need, hosting drives for various organizations, sponsoring local youth sports teams or adoption fees for local non-profit dog rescues, hosting events in our office - you name it, we’ve done it.
Those feel-good moments are something everyone on our team enjoys being a part of, for obvious reasons!
We want to be the consistency you’ve been looking for. That company that you know you can count on. That has your back and keeps their word. That shows up. We have been just that for the Capital District since 2015 and look forward to many more years to come!
We're a dedicated team of individuals who are committed to helping the people in our community. We're a professional, pet-friendly, and discreet cleaning service you can trust and rely on.
We'll be there when you need us.
